Overview
Due to delays caused by COVID-19, we are shipping within 4-5 business days of receiving an order. However, in extreme cold weather conditions some addresses may not be reachable as most delivery companies do not provide temperature control services. If this affects your order, we will issue a refund in each case and advise you of a local partner Seedlip retailer for ease of purchase.
We deliver to most locations across the United States for a set delivery charge of $10. Please allow two business days for us to process your order.
Deliveries are made by UPS or Fedex and take 1-5 working days dependent on location. Sunday deliveries are unfortunately not possible.
Delivery lead times are as follows:
- Contiguous United States - 1-3 days
- Hawaii and Alaska - 3-5 days
We are unfortunately unable to deliver to PO Boxes.
Information
Customers will be sent an email and/or SMS with delivery information from our fulfillment partners at the time of shipping. This notification will include shipment tracking information.
We recommend that Seedlip is shipped to commercial (business) addresses. This ensures the product arrives safely and securely, and also protects the product from freezing in the winter. This is also recommended as a precaution to avoid doorstep thefts.
Seedlip is a non-alcoholic spirit, which makes it susceptible to freezing in extreme cold weather. As a result, shipping lead times to some locations may be longer than usual during winter months (December – March).
We ship within 48 hours of receiving an order, however in extreme cold weather conditions some addresses may not be reachable as most delivery companies do not provide temperature control services. If this affects your order we will issue a refund in each case and advise you of a local partner Seedlip retailer for ease of purchase.
Any other queries
For any other queries, please see our FAQs or contact our Customer Experience Team by emailing usa@seedlipdrinks.com.
The Team are available Monday-Friday 9am-5pm and will endeavor to respond to all queries within 24 hours.